1. Enquiry and contract
This offer is intended for businesses (§ 14 BGB). An enquiry is non-binding and creates no order or payment obligation. A contract requires a written offer and acceptance. Scope, timeline, tax status, price, payment schedule and ongoing costs are agreed in that offer. This process does not accept consumer orders.
2. Scope and extras
Agreed items, languages, monthly allowances and revisions define the scope. Online menus cover up to 60 items; the simple German PDF covers up to 30. Each includes one revision. Menu Plus is an optional one-off online-menu add-on; dietary labels, price display and reservation routing are agreed first. Additional work is quoted separately. Domain, hosting, printing, stickers, third-party fees and legal text are included only if expressly agreed. The QR offer covers producing a code file linking to the completed menu.
3. Cooperation and approval
The restaurant provides authorised material and confirms prices, ingredients, allergens, additives, opening hours and translations. Missing mandatory information is not invented. Design and facts are reviewed before publication; the restaurant approves the final version. The 24-hour menu quotation period starts once all necessary information is received.
4. Food images and rights
Generated food images are illustrations and may differ from a served dish. They are labelled and approved by the restaurant. One revision per image is included in the stated image scope. Usage rights, output formats and permitted channels are specified in the offer. Complete exclusivity or a particular copyright status of generated images is not guaranteed.
5. Review management
Replies are reviewed by a person and posted according to the agreed approval workflow. Posting by us requires an appropriate authorised profile role; passwords are not shared. No invented or purchased reviews, incentives for reviews or selective routing of happy guests. Reports rely on available, recorded reviews and are not representative guest surveys.
6. Term, changes and liability
Term, cancellation, acceptance, changes, delays and liability must be specified in the actual written agreement. The terms agreed in the offer apply. There are no guarantees of guest numbers, revenue, visibility or rankings. Human review remains necessary with AI assistance.
7. Privacy and confidentiality
Only necessary information is processed. Data roles, sub-processors, retention and any processing agreement are defined for the actual project. Passwords and confidential raw data should not be entered in the enquiry form.
Menu changes and restaurant access
Complete price and content changes must be submitted at least 48 hours before the requested date. Notice alone does not confirm cost or delivery. Optional restaurant access (€49 setup and €19 monthly, net) allows existing items to be edited and approved after factual review. Multilingual text changes require translation alignment; until then, the last approved version remains. Term, cancellation, service limits and public hosting are agreed in an additional contract. Domain, hosting and further translation work are excluded.